Quality and Reliability 2022

Textbook in PDF format

At ISSI Quality and Reliability are key to our success, and of the highest priority.
ISSI Quality Systems have evolved over the years to support the company business strategy of long term support.
The ISSI Quality and Reliability Organization has team members positioned around the world to better support our customers.
ISSI Quality and Environmental Management Systems are ISO certified. While ISSI does not directly manufacture products, and therefore not eligible for automotive standard certification, the subcontractors who build products for ISSI are automotive standard certified.
ISSI's Quality Assurance Processes apply to all stages of activity. This means that Project Approval, Design and Development, Production, and Testing through Shipping are carried out in compliance to high quality standards.
Additionally, ISSI employs Quality Tools and implements the 8D process of Problem Solving for Customer Complaints in order to continually improve customer satisfaction. For product and process changes, notifications are sent out to customer via our PCN process.
Outsourcing to our manufacturing partners is essential to our success. Consequently, the subcontractors are regarded as extensions of ISSI’s production process, particularly due to the fact that ISSI is a fabless company. ISSI's Supplier Management contributes to our strategic objectives