Stamatis D. TQM Engineering Handbook 1997
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Stamatis D. TQM Engineering Handbook 1997
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Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organiza