Menichelli D. Customer-Centric Design. Based on QFD Principles 2025

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Added11 months ago (2025-04-12 10:50:01)
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Textbook in PDF format

This book presents a cutting-edge customer-centric design approach, equipping readers with specific tools to effectively analyze customer needs and develop top-tier designs while taking pricing and competition into account. The meticulously chosen tools, rigorously tested by the authors, are derived from Quality Function Deployment (QFD), a proven method with a 50-year track record of successful implementation across various industry sectors

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